At Lotus Retreat Center (LRC), we deeply respect your privacy and your trust in us. This privacy policy explains how we collect, use, store, and protect your personal information. It also outlines your rights and how to contact us if you have any questions or concerns.

We collect, use and are responsible for certain personal information about you. When we do so we are subject to the U.S. General Data Protection Regulation and we are responsible as ‘controller’ of that personal information for the purposes of those laws.

Information We Collect

We may collect the following information when you engage with us:

• Your name and contact information (email, phone)
• Details provided during booking or inquiry (e.g. session type)
• Payment and billing information (processed securely via our payment partners)
• Communication preferences and interaction history (e.g. emails or form submissions)
• Responses to feedback forms, surveys, or offerings you engage with

If you connect with us through social media or link accounts, we may receive limited public profile information from those platforms.

How We Collect Your Information

We collect your personal information directly from you when you:

• Fill out forms on our website
• Book a session or subscribe to our offerings
• Contact us by email or social media
• Participate in events, programs, or healing sessions

We may also collect information through cookies and similar technologies on our website (see our Cookie Notice for details).

How We Use Your Information

We use your personal data to:

We do not sell your data or share it for commercial purposes outside of our service delivery.

Marketing & Communication

If you’ve opted in or have a legitimate interest (such as being a past client), we may send you updates about:

• Upcoming sessions or programs
• Channeled messages and spiritual guidance
• Newsletters or blog updates

You can opt out anytime by clicking “unsubscribe” in our emails or contacting us directly.

Who We Share Your Data With

We may share your data with trusted third parties who help us operate our services, such as:

• Secure payment processors (e.g. Stripe or PayPal)
• Email communication platforms (e.g. MailerLite, Mailchimp)
• Website hosting or analytics providers
• Legal or regulatory authorities if required

All service providers are vetted to ensure your data is safe and only used for its intended purpose.

How Long We Keep Your Data

We only retain personal information for as long as necessary, including:

• To provide our services and fulfill your bookings
• For legal or regulatory record keeping
• To respond to future questions or concerns

When no longer needed, your data is securely deleted or anonymized.

Your Rights

You have full control over your data. Your rights include:

• Access – See what data we hold
• Correction – Fix inaccurate details
• Deletion – Ask us to erase your data
• Restriction – Limit how your data is used
• Portability – Receive your data in a portable format
• Objection – Stop marketing or other uses
• Withdraw consent – Where processing is based on consent

To exercise any of these rights, email us at [[email protected]].

Keeping Your Data Safe

We use secure systems and industry best practices to protect your data from unauthorized access, disclosure, or loss. Access to your data is limited to those who genuinely need it to support you.

Cookies & Analytics

We use cookies and tracking technologies to better understand how visitors use our website and to improve your experience. You can manage your cookie preferences in your browser settings. See our [Cookie Policy] for full details.

How to Contact Us

If you have any questions or wish to exercise your data rights, please contact:

Lotus Retreat Center (LRC)
Email: [email protected]
Website: www.lotusretreatcenter.com

Complaints

If you are not satisfied with how we handle your data, you have the right to file a complaint with your local data protection authority.

Changes to This Privacy Policy

We may update this privacy policy as needed to reflect changes in law or services. The latest version will always be posted on our website. Please check back periodically for updates.